GDPR Information


Your Rights Regarding Your Personal Data and the Clarification Text

With this Clarification Text on the Processing of Personal Data, Law No. 6698 on the Protection of Personal Data (“GDPR”) Pursuant to the 10th article, Çiftlik district Asena Sk. ARSUR Oral and Dental Health Services Ltd. with the number 0085052735400001 MERSIS, located at the address No:2/11 Çiftlikköy / YALOVA. Şti., (“Gazident”), we would like to inform and enlighten you about our personal data processing activities.

1. Data Responsible and Representative

1.1.  Personal data belonging to you may be processed, recorded, stored, classified, updated by the Company, as data controller, in line with and limited to the purposes described below, in accordance with the law and honesty, and may be disclosed/transferred to third parties in cases permitted by the legislation or limited to the purpose for which they are processed.

2.  Purpose of Processing Your Personal Data

Your personal data, even if you do not have your express consent, in accordance with the basic principles stipulated in the GDPR;

Fulfillment of obligations and legal notifications arising from the legislation, execution of legal follow-up processes,
Collecting information for purchasing and preparing and sending the sold product for delivery,
Risk analysis and management for the commercial activity in question on the website,
Management of process control and suspicious transaction investigation processes,
Not for marketing purposes; measuring service quality and customer satisfaction, evaluation of assistance services, complaint management, segmenting customers in line with relevant data, conducting surveys,
Recording incoming calls, using the records to increase the quality of service,
Providing all kinds of support services from companies that provide external services for the provision of the service,
Preparation of responses to requests from real and legal third parties.

If you have your explicit consent;

Personal Data you have shared; For the purposes of sales-marketing communication and general information, it can be used for the purpose of developing and personalizing our content and promotions of our services by combining it with the information we collect from other companies as specified in our cookie policy, or for the purpose of providing new services and sending all kinds of communication messages.

If the person concerned does not want to receive these promotions for marketing purposes or to take part in such advertising-personalization and retargeting applications, he will always be able to submit his requests by contacting the contact information on the website.


3.  Transfer of Personal Data

Your Personal Data, at the same time, in order to provide better services to the person concerned, to store and protect them in a safer way, to deliver your possible shipments in a healthy manner, to deliver our notifications via telephone, sms and/or e-mail in a timely manner, with which we are in a contractual relationship. Sharing our sensitivity on security, complying with the relevant legislation provisions; It will be shared with third parties residing in domestic or foreign countries only in case of need and to the extent necessary.

4.  Abroad Data Transfer 

Your personal data processed by the Company in accordance with the law, in line with your express consent or GDPR m. 5/2 and GDPR m. In case of the existence of the situations stipulated in the provisions of 6/3, without your express consent, the persons or organizations residing in foreign countries that are determined and declared to have sufficient protection by the Personal Data Protection Board (“Board”), or the data controllers in the country where the personal data are transferred, undertake in writing to provide adequate protection. It can be transferred to countries other than those determined and announced by the Board, provided that it is limited to cases where the Board’s permission can be obtained.

5.  Collection Method and Legal Reason of Your Personal Data

Your personal data is provided by the Company in order to carry out our activities, such as form, e-mail, telephone, sms, our website, mobile application, cargo, correspondence, field studies, social media, 3rd parties, mail, web interface, camera recording, assistance companies and It is collected through other channels and based on the above-mentioned legal reasons. In this context, your personal data, GDPR art. In the light of the principles stipulated in the provision of 4/2, by obtaining explicit consent or GDPR art. 5/2 and GDPR art. In case of existence of the situations stipulated in the provisions of 6/3, it can be processed and transferred without obtaining explicit consent.

6.  Your Rights According to Article 11 of GDPR

In order for the applications to be made by you within the scope of Article 11 of the GDPR, you can send it to the address specified on our “Contact” page on our website, by registered mail with a wet signature, in order for the applications to be evaluated and resolved promptly, effectively and comprehensively. The Company will conclude your request free of charge as soon as possible and in any case within thirty (30) days at the latest, depending on the nature of it. However, if the procedures to be carried out for the examination and conclusion of your application require an additional cost, the fees in the tariff determined by the Board will be invoiced to you.

The rights you have pursuant to the above-mentioned article are as follows:

Learning whether your personal data is processed by the Company,
If your personal data has been processed, requesting information about it,
To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
Knowing the third parties to whom personal data is transferred at home or abroad, requesting correction of personal data in case of incomplete or incorrect processing,
Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the GDPR,
Requesting notification of the transactions made pursuant to Article 11 (d) and (e) clauses of the GDPR to third parties to whom personal data has been transferred
Objecting to a result against you by analyzing your personal data exclusively through automated systems,
Requesting the compensation of the damage in case you suffer any damage due to the processing of your personal data in violation of the relevant legislation.

7. Personal Data Retention Period

Our company retains the Personal Data it processes pursuant to the GDPR only for the period required by the personal data processing purpose, if it is stipulated in the relevant legislation or for a period not stipulated in the legislation. The retained data is deleted, destroyed or anonymized after the reasons for processing the data are over. For example, in cases where the consent of the person concerned is withdrawn regarding the use of Personal Data for marketing or promotional purposes pursuant to the Law No. 6563 on the Regulation of Electronic Commerce and the related regulation, the records of the Personal Data are kept for 1 year as of this date. The content of the commercial electronic message and any other record of the post are kept for 3 years to be submitted to the relevant ministry when necessary. In accordance with the Law No. 5651 on Regulating Broadcasts Made on the Internet and Combating Crimes Committed Through These Broadcasts, the traffic data we process is stored for 2 years and anonymized after the period expires.
In any case, if the Personal Data has been processed for more than one reason, the relevant data will be deleted, destroyed or anonymized when all the reasons for processing the said data are eliminated.

8. Request for an Update of Your Information

Your personal data processed by the company must be accurate and up-to-date. Therefore, in case of any change in your personal data, you can notify this matter via an e-mail to our e-mail address stated on our “Contact” page on our website, from your contact e-mail address you used during your membership.